CRM 7.0 EhP2 SP04
Realized if user searchs on Account Name1 "contains" if the characters are in character 36 thru 40 the result is not coming back.
We read oss note 145753 but do not see this particular issue, or not in any of the related notes.
Fortune 500 company Massachusetts Mutual Life Insurance (37 char) would not return if Name1 contains insurance but would return on Name1 contains insura